Frequently Asked Questions
How long does shipping take?
Standard Shipping is estimated at 5-8 business days. Express Shipping is estimated at 1-3 business days after processing and dispatch.
How much is shipping?
Standard Shipping is $3.80 and Express Shipping is $15.90. Orders of $68 or more qualify for free shipping.
How long does order processing take?
Orders are generally processed within 1-3 business days. Processing may take slightly longer during holidays, promotions or other high-volume periods.
How can I track my order?
When tracking is available, we will send tracking information to the email address used at checkout after your order ships.
Can I change or cancel my order?
Please contact us as soon as possible. We will try to help, but changes or cancellations cannot be guaranteed after fulfillment has started.
How do I choose the right size?
Please review the size guide and product-specific measurements shown on the product page. Because fit can vary by style and fabric, compare the measurements with a similar garment you already own when possible.
What is the return policy?
Eligible items may be returned within 30 days of delivery. Clothing must be unworn, unwashed, unused and returned with original tags attached. Please review the Refund & Return Policy for full conditions.
What if I receive a damaged or incorrect item?
Contact us promptly at ksjxoy46062m@outlook.com with your order number and clear photos of the issue. We will review the request and provide an appropriate solution.
How should I care for my clothing?
Always follow the care label attached to the garment. Washing and drying requirements vary by fabric and construction.
How can I contact customer support?
Email us at ksjxoy46062m@outlook.com or call +1 (803) 751-6417. We aim to respond within 1-2 business days.