Refund policy

We want you to feel confident when shopping with us. Eligible items may be returned within 30 days of delivery, subject to the conditions below.

Return Eligibility

Returned clothing must be unworn, unwashed, unused and in its original condition with tags attached. Items should be free from odors, makeup, deodorant marks, pet hair or other signs of wear. Proof of purchase is required.

Non-Returnable Items

Final sale items, gift cards, personalized products, and items marked as non-returnable are not eligible for return unless required by applicable law. For hygiene reasons, certain intimate apparel or accessories may also be excluded once opened or tried on.

How to Start a Return

Contact us at ksjxoy46062m@outlook.com with your order number and reason for return. Please do not send products back before receiving return instructions.

Return Shipping

Unless an item is defective, damaged or incorrect due to our error, return shipping costs are the customer's responsibility. Original shipping charges are generally non-refundable unless required by law.

Damaged or Incorrect Items

If your order arrives damaged, defective or incorrect, contact us promptly with your order number and clear photos. We will review the issue and provide an appropriate resolution.

Refunds

Once a return is received and inspected, we will notify you of the approval status. Approved refunds are issued to the original payment method. Banks and payment providers may require additional processing time before the refund appears.

Exchanges

If you need a different size, color or style, contact us first. Depending on inventory, we may recommend returning the original item and placing a new order.

Contact Us

Email: ksjxoy46062m@outlook.com
Phone: +1 (803) 751-6417
Address: 143 Villa Ct, West Columbia, South Carolina 29170, United States