Knitted Sweater With Round Neck

We aim to process and deliver every order as reliably and efficiently as possible.

Order Processing
Orders are generally processed within 1–3 business days. Processing times may be slightly longer during holidays, promotions, product launches, or other high-volume periods.

Shipping Rates
Standard Shipping: $3.99 for orders under $39.
Free Standard Shipping: Available on orders of $39 or more.

Estimated Delivery Time
Standard delivery is estimated to take 5–8 business days after your order has been processed and shipped.

Delivery times are estimates only and may be affected by carrier delays, weather conditions, holidays, incorrect shipping information, or other circumstances outside our reasonable control.

Order Tracking
Once your order has shipped, tracking information will be sent to the email address provided at checkout when available.

Please allow 24–72 hours for tracking information to update after your shipping confirmation is sent.

Shipping Address Changes
Please review your shipping information carefully before placing your order. If you notice an error, contact us as soon as possible.

We cannot guarantee that shipping information can be changed once an order has entered processing or fulfillment.

Lost or Delayed Packages
If your package appears significantly delayed, please contact us with your order number so we can review the available tracking information.

If tracking shows the package as delivered, please first check with household members, neighbors, building management, and the shipping carrier.

Shipping Availability
Available shipping destinations and methods will be shown at checkout based on your delivery address.

Additional Information
Shipping times do not include order processing time. Delivery estimates may vary during holidays, promotional periods, severe weather, or other high-volume periods.